Computer · Remote Assistance

Remote Assistance provides a way for you to get the help you need when you run into problems with your computer, without requiring an on-site visit from us.

We are able to connect to your computer (upon your authentication) and view your screen, or even take control of your mouse and troubleshoot live, as if sitting next to you. This keeps costs down and productivity up!

Click to request a support key by email, or add remoteassistance@sonomacomputerpro.com to your MSN instant messenger account for instant support.